Case Study - Major Financial Institution

Following a number of mergers and acquisitions, the procurement department was looking to make significant synergy savings without changing suppliers or the communications infrastructure. Three major Telco’s were suppliers.

Extensive analysis of paper and disk based billing enabled us to recommend and implement a range of recommendations that simplified the billing, optimised available tariffs and recovered overcharges.

We then worked with the client and suppliers to ensure that the agreed recommendations were fully implemented and all billing migrated to electronic formats.

Savings of 20% on voice costs plus rebates close to £1 million were achieved.